Bridging the Digital Divide Program

The Community Technology Help Desk offers FREE technical support to program participants and community members.

If you have technology questions, call the Community Help Desk at 778-402-9244 or email communityhelpdesk@sfrs.ca

An example of a need for technology support could be any of the following:

· I cannot open a web page like I normally do.

· Where is my email?

· My family member wants to Zoom with me. How can I do this?

· My chat is not working.

· My computer will not turn on what should I do?

· How do I open this document?

· My child needs to connect to the internet for school. What do I do?

· My phone/tablet stopped working.

· My password won’t work.

· I need help applying updates.

· I do not know what I need but my computer has stopped working.

Program description

So much of what people need everyday is online, yet not everyone has access o the equipment, resources, or how-to knowledge to navigate the virtual world. Covid-19 has brought this challenge to the forefront, and SFRS in collaboration with the Coalition of Neighbourhood Houses CRD, has stepped up to host this much needed program.

This pilot program, hosted by the Sooke Family Resource Society, has been mad possible through the generous support of the Federal Government's Emergency Community Support Fund in which the United Way of Greater Victoria plays a pivotal role in managing and distributing funds locally.